Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


HIIN: It Takes a Village: Improving Sepsis Care in Connecticut
Monday, February 25, 2019
9:00 AM - 4:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Join us for a full day conference dedicated to the urgent need to improve sepsis care across the continuum of care in Connecticut.  The conference will open with Ciaran Staunton, who, along with his wife Orlaith, founded The Rory Staunton Foundation in 2012 after the tragic death of his 12-year-old son from sepsis.  The Rory Staunton Foundation has impacted sepsis care both nationally and internationally.  Hear the Staunton’s compelling story and message regarding the importance of raising public awareness of sepsis through education and awareness programs to promote faster diagnosis and effective treatment of sepsis.

Our opening keynote speaker, Mitchell Levy, MD, is one of the founding members and an executive leader of the Surviving Sepsis campaign, a global initiative to improve the care of patients with severe sepsis.

Dr. Levy is known internationally for his research and commitment to improving sepsis care.  He will share his expertise and the latest recommendations on the care of patients with sepsis. 

The day will also feature local and national speakers who will share their best practice recommendations for sepsis care across the continuum. 

The program is being presented as part of the Partnership for Patients HIIN educational series.

Registration begins at 8:30 a.m.

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Managing the Operating Budget
Thursday, March 7, 2019
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $300

In today’s healthcare environment, resources are limited. Managers are challenged to get the most out of their budgeted resources and comply with budgetary constraints. The need for sound budget management tools is paramount. Managers must understand revenue and costs behavior, how to analyze their departmental performance, and how to modify performance to achieve their budgeted operational and  financial objectives.

This day-long program—part two of a two-part series introduced at member request—will introduce managers to a variety of analytic tools (revenue and spending analysis, volume adjusted variance analysis, work process and root cause analysis, revenue and expense forecasting) as well as a number of strategies to improve revenue and expense performance. 

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

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Financial Analysis Tools for Managers
Friday, March 8, 2019
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $300

What is the potential financial impact of a new initiative or a new technology? How can that impact be determined? Why is departmental supply spending so much higher than last year? Does it make sense to staff a critical vacancy with agency staff? Is the employment of clinical pharmacists, intensivists or hospitalists financially sound?

What are the best ways to develop answers to these questions? How can department managers and directors make and support their decisions with sound financial analyses?

This full-day program provides managers and clinicians with tools they can use to answer these and other operational questions about current performance and strategic opportunities they are considering.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

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Don’t Let the Sunshine Blind You! Be Prepared—Understanding the Physician Payments Sunshine Act and the Open Payments Program
Tuesday, March 12, 2019
9:00 AM - 11:00 AM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $50
  • Other Member: $75
  • Non-Member: $100

The Physician Payments Sunshine Act is part of the Affordable Care Act. It was established as a national disclosure program requiring that data on payments and gifts be made publicly available on a searchable federal database. As an example, the act covers a pharmaceutical or medical device company providing a physician or a teaching hospital with stocks, research payments, gifts, speaking fees, royalties, meals, and other payments. Since the Open Payments Program’s inception, the resulting data has triggered widespread media attention, both nationally and locally, while also drawing attention to organizational conflict of interest (COI) policies.

Breakfast will be provided; registration and breakfast begin at 8:30 a.m.

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HRO: Safety Event Classification
Friday, March 15, 2019
9:00 AM - 3:45 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

When events occur in the hospital or ambulatory practice, they must be evaluated to assess whether the event is a Serious Safety Event, a Precursor Safety Event, or a Near Miss Safety Event.  This session will review how the classification scheme works and how to utilize and standardize event classification.  

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

Event Registration


Staff to Management: Starting the Transition
Monday, March 25, 2019
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $300

Making the transition from being a staff person one day to a supervisor/manager the next is a significant step. Transitioning from individual contributor to being effective in a leadership role is far more challenging and complicated than ever before and requires the ability to use the tools of diplomacy, negotiation, persuasion, and alliance-building to a greater degree than one used in the past.  Managing the demands of your organization for high productivity and quality, combined with financial prudence and regulatory compliance, are only part of the equation. You will discover that those tasks must be balanced with an excellent grasp of human relations skills in working closely and collaboratively with others and managing change.

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

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Conflict Management: Engaging the Difficult Employee
Tuesday, March 26, 2019
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $300

It is clear to almost everyone that conflict is inevitable in life—in our personal lives as well as in the workplace. Different personalities, different work styles, cultural/ethnic norms, and differences in generational mix, all lead to an endless possibility of conflict surfacing at work.

What is not so clear is the role conflict plays in the process of change and effective team problem solving—both major factors in improving organization performance. How can we recognize and manage the sources and trigger points of conflict? When is conflict healthy—what makes it destructive? How can we reduce or defuse unnecessary conflict? What are the various styles of dealing with conflict, and the risks and benefits of each approach?

Breakfast and lunch will be provided; registration and breakfast begin at 8:30 a.m.

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The Basics of Budgeting
Thursday, April 4, 2019
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $300

Many healthcare department managers have traditionally risen from the professional ranks as successful clinicians or technicians but with little or no formal business financial training.  As a result, many are thrust into a complex environment without the necessary knowledge or tools in financial management.  Skills in planning and budgeting are essential if they are to achieve the institution’s mission and contribute to “bottom line” results, particularly in an environment of chronic federal and state underfunding.  In a very real sense, these represent survival skills for both managers and organizations.  This member-requested management development program, part one of a two-part series, provides managers with an introduction to budgeting concepts, including calculating the volume budget and a revenue budget, tools to develop staffing plans, and salary and supply budgets, and information on how best to handle capital and equipment requests.  Bill Ward, a popular and dynamic lecturer on financial management in healthcare returns at member request to present the program.  

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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Healthcare Financial Management—an Overview
Friday, April 5, 2019
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $225
  • Other Member: $250
  • Non-Member: $300

Because healthcare delivery methods and payment systems are changing rapidly, carefully managing the financial health of the organization is more important than ever.  Resources are scarce and stretched to the breaking point.  Doing more with less is routine.  The need for sound business and financial management tools—survival skills—is paramount for all managers.  These include planning and budgeting, financial analysis, and maximizing resources, all of which are essential if managers are to achieve the institution’s mission and financial results.  Bill Ward will present the program.  

Please note: this program was previously called Financial Skills for Managers and is targeted to those with limited exposure to financial management concepts.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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De-escalation Training
Thursday, April 11, 2019
9:00 AM - 3:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $45
  • Other Member: $45
  • Non-Member: N/A

CHA is approved by CPI to provide an abridged version of its Nonviolent Crisis Intervention® foundation course using a blend of online and classroom learning to its members.  This program will provide attendees with CPI’s Blue Card™ confirmation.  Included in this program is approximately two hours of online pre-work and a pre-test.  

Please note: the pre-work and pre-test must be completed prior to attending the classroom portion of the program at CHA.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

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ICU High Reliability Training: Patient Safety
Friday, April 12, 2019
9:00 AM - 12:00 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This session will kick-off a three-part series focused on high reliability in the ICU.  Attendees will learn about high reliability tools, behaviors, and practices that are specific to patient safety in hospital ICUs.

Breakfast will be provided, beginning at 8:30 a.m.

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