Program Listing

If you have questions or experience problems registering, please contact CHA Education Services at 203-294-7263 or educationservices@chime.org.


Cancellation Policy

Cancellations received ten business days prior to the program date will receive a full refund minus an administrative fee. After that time, you may send a substitute. There is no refund.

Inclement weather

In the event of inclement weather, call 203-265-7611 after 6:30 a.m. and select option #4 for a cancellation update.


CHA Patient-Directed Care Collaborative Webinar Series - Part 5
Tuesday, September 26, 2017
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

Please join the Patient-Directed Care Collaborative, an interactive webinar series, which will be held monthly from May 2017 – April 2018.

The Institute of Medicine (IOM) has declared that patient-centered care is a hallmark of high-quality care. 

Through the Patient-Directed Care Collaborative, participants will learn best practice strategies to advance patient-centered care delivery and a culture which sustains it. 

Utilizing this 12-month collaborative approach, teams from a variety of hospitals will work with each other and our faculty to identify process changes that will lead to lasting improvement in patient and family engagement.

The collaborative will meet virtually on the third Tuesday of each month from 12:00 p.m. – 1:00 p.m. from May, 2017 through April, 2018.  There is no cost to attend but pre-registration for each session is required.

Featured will be Tiffany Christensen, a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare. Born with cystic fibrosis, Ms. Christensen has received two life-saving double lung transplants and today uses her patient background and professional training to address a variety of key topics revolving around the patient perspective. 

The series is being offered under the Hospital Improvement Innovation Network (HIIN) a CMS national initiative aimed at advancing patient and family engagement and reducing events of preventable patient harm.  

Event Registration


2017 Nurse Leadership Forum
Thursday, October 12, 2017
9:00 AM - 3:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $235 per person for the 1st–4th CHA Acute Care Hospital Member. $210 per person for the 5th–9th registrant from the same Acute Care Hospital Member institution. $190 per person for the 10th and more registrants from the same Acute Care Hospital Member.
  • Other Member: $260 per person for the 1st–4th CHA Other Members. $235 per person for the 5th–9th registrant from the same CHA Other Member institution. $210 per person for the 10th and more registrants from the same CHA Other Member institution.
  • Non-Member: $500

We are pleased and excited to announce Tiffany Christensen, a nationally recognized speaker and the author of three books exploring advocacy, end of life planning, and partnership strategies in healthcare, will join us to present the keynote session. Ms. Christensen is a board member of the Beryl Institute for improving the patient experience, and is faculty for the Patient Safety Officer Training at the Institute for Healthcare Improvement. We are also pleased to have Colleen Sweeney, creator of the Patient Empathy Project((TM)), join us for a session on “What Patients Fear and Why We Have to Know.” The forum will also include a session with Meryl Moss, MPA, EMHL, Chief Operating Officer of Coastal Medical in Rhode Island, regarding the healthcare systems’ transformation to a patient-centered care organization focused on population health.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


HIPAA Privacy, Security & Breach Rules: Keeping Current to Remain Compliant
Friday, October 13, 2017
9:00 AM - 2:30 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

  • Acute Care Hospital Member: $175 per person for first and second Acute Care Hospital Member attendees—$150 each for person three or more from the same Acute Care Hospital.
  • Other Member: $200 per person for first and second CHA Other Member attendees—$185 each for person three or more from the same CHA Other Member institution.
  • Non-Member: $300

This program will review the current HIPAA Privacy, Security, and Breach Rules, with an emphasis on patient access rights and significantly increased enforcement activities by the Office for Civil Rights since 2016 and expected to continue. The program information includes strategies for maintaining continuous compliance, a discussion of necessary policies and procedures, and practical tips and solutions to address real-life situations. We will also cover emerging issues in cyber security, devices and technology issues, social media considerations, and the growing risks for HIPAA covered entities and business associates.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

View Brochure | Event Registration


CHA Patient-Directed Care Collaborative Webinar Series - Part 6
Tuesday, October 17, 2017
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

Please join the Patient-Directed Care Collaborative, an interactive webinar series, which will be held monthly from May 2017 – April 2018.

The Institute of Medicine (IOM) has declared that patient-centered care is a hallmark of high-quality care. 

Through the Patient-Directed Care Collaborative, participants will learn best practice strategies to advance patient-centered care delivery and a culture which sustains it. 

Utilizing this 12-month collaborative approach, teams from a variety of hospitals will work with each other and our faculty to identify process changes that will lead to lasting improvement in patient and family engagement.

The collaborative will meet virtually on the third Tuesday of each month from 12:00 p.m. – 1:00 p.m. from May, 2017 through April, 2018.  There is no cost to attend but pre-registration for each session is required.

Featured will be Tiffany Christensen, a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare. Born with cystic fibrosis, Ms. Christensen has received two life-saving double lung transplants and today uses her patient background and professional training to address a variety of key topics revolving around the patient perspective. 

The series is being offered under the Hospital Improvement Innovation Network (HIIN) a CMS national initiative aimed at advancing patient and family engagement and reducing events of preventable patient harm.  

View Brochure | Event Registration


HRO Leadership Method Training
Tuesday, October 17, 2017
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Leadership Method Training is for organizations that are new to high reliability or for new management employees in organizations that are already on the high reliability journey.  Both hospital and ambulatory organization leadership practices will be addressed.  The leadership session is designed to teach hospital or ambulatory leaders the concepts of high reliability science and behaviors.  The sessions are structured for leaders at the manager level and above. 

Medical, Nursing, Quality, and Radiology continuing education credits are offered for this session.  

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30 a.m.

Event Registration


HRO Worker Safety and Worker Engagement
Wednesday, October 18, 2017
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

One priority endorsed by the Committee on Patient Care Quality is worker safety. This includes workplace violence and worker engagement. This curriculum teaches the hospitals how to incorporate worker safety into the high reliability activity and help contribute to the sustainability model.  

Medical, Nursing, and Quality continuing education credits are offered for these sessions.

Breakfast will be provided.  Registration and breakfast begin at 8:30.

Event Registration


HRO Rounding to Influence
Wednesday, October 18, 2017
1:00 PM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The program teaches leaders how to go out on the units to coach, mentor, and sustain high reliability habits and practices by interacting with front line staff and medical staff. 

Medical, Nursing, and Quality continuing education credits are offered for this session.

Lunch will be provided.  Registration and lunch begin at 12:30.

Event Registration


HRO Safety Event Classification
Thursday, October 19, 2017
9:00 AM - 3:45 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

When events occur in the hospital or ambulatory practice, they must be evaluated to assess whether the event is a Serious Safety Event, a Precursor Safety Event, or a Near Miss Safety Event. This session will review how the classification scheme works and how to utilize and standardize event classification.

Medicine, Nursing, and Quality continuing education credits are offered for this session.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30.  

Event Registration


HRO Safety Coach Training
Wednesday, November 8, 2017
1:00 PM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

Safety Coaches are peer mentors, designed to recognize and acknowledge good high reliability behavior and to remind people about opportunities to improve behavior that does not stay true to high reliability concepts. 

Medical, Nursing, and Quality continuing education credits are offered for these sessions.  

Lunch will be provided.  Registration and lunch begin at 12:30.

Event Registration


Creating Sustainability for High Reliability Organizations
Wednesday, November 8, 2017
9:00 AM - 12:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

This session is designed for drivers of change in your organization and covers techniques to ensure the changes resulting from high reliability approaches are ongoing. 

Medical, Nursing, and Quality continuing education credits are offered for this session.  

Registration and breakfast begin at 8:30 a.m.

Event Registration


HRO Train-the-Trainer
Thursday, November 9, 2017
9:00 AM - 4:15 PM
Connecticut Hospital Association, 110 Barnes Road, Wallingford, CT 06492

Fees:

There is no fee for this event.

The model for spreading the training to the rest of the staff is a train-the-trainer model.  The training is scripted.  It requires an enthusiastic participant who is willing to make time to train others within the organization.  Other hospitals in Connecticut have trained educators, front-line managers, and senior leaders, including the CEO, as part of the training contingent.  Train-the-trainer sessions are for hospitals and ambulatory practices. 

Medical, Nursing, Quality, and Radiology continuing education credits are offered for these sessions.

Breakfast and lunch will be provided.  Registration and breakfast begin at 8:30.

Event Registration


CHA Patient-Directed Care Collaborative Webinar Series - Part 7
Tuesday, November 21, 2017
12:00 PM - 1:00 PM
Live Webinar, Presented at your Facility

Fees:

There is no fee for this event.

Please join the Patient-Directed Care Collaborative, an interactive webinar series, which will be held monthly from May 2017 – April 2018.

The Institute of Medicine (IOM) has declared that patient-centered care is a hallmark of high-quality care. 

Through the Patient-Directed Care Collaborative, participants will learn best practice strategies to advance patient-centered care delivery and a culture which sustains it. 

Utilizing this 12-month collaborative approach, teams from a variety of hospitals will work with each other and our faculty to identify process changes that will lead to lasting improvement in patient and family engagement.

The collaborative will meet virtually on the third Tuesday of each month from 12:00 p.m. – 1:00 p.m. from May, 2017 through April, 2018.  There is no cost to attend but pre-registration for each session is required.

Featured will be Tiffany Christensen, a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare. Born with cystic fibrosis, Ms. Christensen has received two life-saving double lung transplants and today uses her patient background and professional training to address a variety of key topics revolving around the patient perspective. 

The series is being offered under the Hospital Improvement Innovation Network (HIIN) a CMS national initiative aimed at advancing patient and family engagement and reducing events of preventable patient harm.  

Event Registration