Advocacy - Emergency Department Overcrowding
       
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Emergency Department Overcrowding

Many cities are now reporting dramatic increases in emergency department (ED) wait times and ambulance diversions, with implications for the health and healthcare of millions. In an April 2002 national survey, 62 percent of all U.S. hospitals reported being "at" or "over" operating capacity, with this proportion rising to 79 percent for urban hospitals, and 87 percent for level I trauma centers.

In Connecticut, ED visits have increased 23% since 1996 to 1.4 million patient visits in 2004, which in turn has placed an enormous strain on hospitals' general capacity to care for patients.

As part of its 2008 Legislative Agenda, CHA will work to reduce emergency department overcrowding and seek an expansion of mental health crisis and emergency services.

 

Related Resources

Legislative Task Force on Emergency Department Overcrowding

The following presentations were delivered by CHA staff at the December 2006 meeting of the state legislative task force on emergency department overcrowding headed by State Representative Peggy Sayers:

 

Emergency Department Utilization in Connecticut

 

Trends & Challenges: Emergency Departments in Connecticut - Workforce Issues

 

Report Identifies Success Factors for Improving ED Patient Flow

A new report identifies best practices from 10 hospitals selected as participants in the Urgent Matters Learning Network, a national initiative of the Robert Wood Johnson Foundation to help hospitals eliminate emergency department overcrowding and communities understand the challenges facing the healthcare safety net.  Each participating hospital developed and implemented a variety of strategies designed to improve patient flow in the ED and throughout the hospital to reduce ED overcrowding overall.  Eight common factors were identified as critical for success, such as securing leadership buy-in and commitment from the hospital to make these improvements, having the right multidisciplinary teams in place, and identifying the right performance measures. The report, “Bursting at the Seams:   Improving Patient Flow to Help America's Emergency Departments,” can be found at www.urgentmatters.org.

General Accounting Office (GAO) Report on Hospital Emergency Department Overcrowding (From GAO Report Abstract)

Hospital emergency departments are a major part of the nation's healthcare safety net. Emergency departments report being under increasing pressure, with the number of visits nationwide increasing from an estimated 95 million in 1997 to an estimated 108 million in 2000. GAO was asked to provide information on emergency department crowding, including the extent hospitals located in metropolitan areas are experiencing crowding, the factors contributing to crowding, and the actions hospitals and communities have taken to address crowding. To conduct this work, GAO surveyed over 2,000 hospitals and about 74 percent responded. The survey collected information on crowding, such as data on diversion--that is, the extent to which hospitals asked ambulances that would normally bring patients to their hospitals to go instead to other hospitals that were presumably less crowded.

To read the GAO Report, "Hospital Emergency Departments: Crowded Conditions Vary Among Hospitals and Communities," click here.

 

Related Testimony

Monday, March 6, 2006

HB 5469, An Act Concerning Hospital Emergency Departments

Steven Hanks, Senior Vice President, Medical Affairs and Chief Medical Officer at New Britain General Hospital and the Central Connecticut Health Alliance, and Pat Monahan, CHA's General Counsel and Vice President, Patient Care Regulation, testified in opposition to this bill and urged legislators to address the factors causing emergency department overcrowding.

Click here to view CHA's testimony on HB 5469.

 

Tuesday, March 1, 2005

SB 965, An Act Concerning The Duties Of The Conservator Of A Person

Carrie Brady, CHA Vice President, Quality and Performance Reporting, testified in opposition to this bill, which would have the effect of unnecessarily prolonging hospital stays for individuals who no longer need treatment in an acute care facility, exacerbate emergency department overcrowding problems by making beds unavailable to those who truly need hospitalization, and create an unnecessary and potentially detrimental layer of bureaucracy in an area that is already heavily regulated to safeguard the interests of persons in the care of conservators.   Click here to view the testimony.